clickheld.de will not store your personal data longer than is absolutely necessary for the purposes for which your personal data are collected. We will only keep your personal data longer if we are required to do so by law. clickheld.de will delete most of your personal data 2 years after you have placed your order. We use this 2-year period for administrative purposes and to process any questions and complaints about your order, from you or from the restaurants. We keep personal data that we use for reporting, analysis and preventing misuse for up to 20 years after you have placed your order. We cannot remove your personal data from backups.

clickheld.de will not sell your personal data to third parties, and we will

Only pass on data to third parties if this is necessary for the performance of our contract with you, for analysis and marketing purposes or for compliance with legal obligations.

Your personal data can be shared with the following parties:

• Software provider

• Implementation partner
• Companies that conduct customer satisfaction surveys

• Advertising platforms (e.g. Google and Facebook)

If you have opted for our personalized cookie package, we can pass on your personal data in pseudonymised form to third-party platforms such as Google or Facebook in order to create "custom audiences". Such platforms show you personalized advertisements based on these custom audiences. You can unsubscribe from these ads at any time by switching to our Essential Cookie Package.

As soon as we commission third-party companies to process your personal data on our behalf, we will conclude a data processing contract in order to guarantee the same level of protection and confidential treatment of your personal data. In this case, clickheld.de continues to have ultimate responsibility for such processing activities.

Third party websites

Our website may contain links to the websites of third parties. When accessing such third party websites, remember that each of these websites has its own privacy policy. Although clickheld.de takes extreme care when selecting websites for such links, we cannot accept any responsibility for the handling of your personal data on the part of the operators of these websites.